VOICETEL PROFILE

Voicetel Co., Ltd. specializes in the design and installation of Call Center Systems and Computer Telephony Integration (CTI) solutions, with over 24 years of extensive experience. Currently, the company has been officially appointed as the distributor for world-class IP PBX (Private Branch Exchange) and Call Center systems under the “3CX” trademark in Thailand. Recognized for outstanding installations and consistently high sales performance, Voicetel has achieved the prestigious "Titanium Partner" status, the first in the Asian region and in Thailand.

In addition to being a certified distributor, Voicetel excels as a hardware provider, carefully selecting high-quality and efficient equipment suitable for various communication systems. This includes Industrial Computers (IPC) known for their robustness, servers renowned for their quality and post-sales service, as well as globally acclaimed telephone accessories such as headsets for call centers and other supplementary devices.

Voicetel is committed to offering turn-key solutions, placing a strong emphasis on customer care and establishing an efficient helpdesk service. This customer-centric approach ensures convenient and prompt service, cost savings, and the effective utilization of invested systems. With a dedication to achieving the highest customer satisfaction, Voicetel continues to focus on advancing its Call Center system capabilities efficiently, keeping pace with evolving technologies. The company invests in knowledge enhancement and skill development for its team members to effectively manage projects and deliver high-quality products and services to customers. This commitment extends to maintaining the highest service quality for customers in the long run.